Billing Practices

F-M Ambulance provides insurance billing service for our customers through the Customer Service Department. The Customer Service Department works with your payor to file a claim on your behalf. Our goal is to assure that your medically appropriate services are covered and reimbursed by your insurance company.

F-M Ambulance Service conducts all of its billing and collection functions in a professional manner. This is an essential component for our ability to maximize payment from third party payors. The Customer Service department will assist our customers in filing appeals in cases of denied reimbursement coverage. F-M Ambulance may only appeal these cases on an individual basis and when the customer expressly gives authorization to appeal on their behalf.

F-M Ambulance utilizes state-of the art techniques in our computerized billing and integrated Computer Aided Dispatch (CAD) and mobile collection. The Zoll Data RescueNet Billing software is capable of electronic billing for Medicare, Medicaid and commercial insurance.

F-M Ambulance Service has streamlined data entry through the integration of CAD, mobile reporting and electronic billing software. A specialized editing feature identifies claims with compliance errors, missing data or patient demographics and promptly declines the claim for correction and resubmission. All data transmitted electronically to the payer is HIPAA compliant.


The F-M Ambulance Service billing department can be reached at 701-234-1222 between the hours of 8:00 AM and 4:30 PM.  

COVID19 EMS Education Course Updates

Please go to the Sanford Health EMS Education website for important updates to Sanford Health EMS Education courses.

Education Questions?

Check out the Sanford Health EMS Education website, or give us a call at 701-364-1750!

Have You Received a Bill From Us?

Paying your ambulance bill online is fast and easy! Or call our billing department at 701-234-1222 from 8:00 AM - 4:30 PM, Monday - Friday. 


F-M Ambulance Service recognizes the benefits of showing the general public what emergency services is about. One way to promote EMS is to provide tours at no cost to the public when ever we are able to. If you are interested in setting up a tour with one of our ambulance units, contact us by email here: 

Check us out on:

F-M Ambulance Service on Facebook F-M Ambulance Service on Twitter F-M Ambulance Service on You Tube



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